Introduction
CoffeeCup Digital (“we,” “our,” or “us”) operates the website coffeecup-digital.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or purchase our services.
By using our Site, you agree to the collection and use of information in accordance with this policy. Please read it carefully before submitting your information.
Who We Are
CoffeeCup Digital
Website: https://coffeecup-digital.com
Email: hello@coffeecup-digital.com
We are a white-label link building service provider for SEO agencies. We provide placement catalog access, link building campaigns, and related digital marketing services.
Information We Collect
Information You Provide to Us
When you create an account, purchase access to our Placement Catalog, or contact us, we may collect:
- Personal identifiers: First name, last name
- Contact information: Email address
- Business information: Company or agency name, website URL
- Billing information: Payment details processed securely via PayPal and WooCommerce (we do not store full credit card numbers)
- Order information: Products purchased, transaction history, order notes
- Communications: Any messages or inquiries you send to us
Information Collected Automatically
When you visit our Site, we may automatically collect:
- Log data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages
- Device information: Device type, operating system
- Cookies and tracking data: See our Cookies section below
How We Use Your Information
- To provide and manage our services: Processing orders, setting up your account, delivering placement catalog access, and fulfilling link building campaigns
- To process payments: Handling transactions through our payment processors
- To communicate with you: Sending order confirmations, service updates, campaign reports, and responding to your inquiries
- To improve our Site: Analyzing usage data to enhance functionality and user experience
- To comply with legal obligations: Meeting our obligations under applicable laws and regulations
- To prevent fraud: Detecting and preventing fraudulent transactions and abuse of our services
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned:
- Contract performance: Processing is necessary to fulfill our contractual obligations to you
- Legitimate interests: We process data to operate and improve our business, prevent fraud, and provide customer support
- Legal compliance: Processing is necessary to comply with applicable legal obligations
- Consent: Where required, we will obtain your explicit consent before processing your data
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
- WooCommerce / Automattic: E-commerce and order management — automattic.com/privacy
- PayPal: Payment processing — paypal.com/privacy
- Hostinger: Web hosting — hostinger.com/privacy-policy
- Calendly: Scheduling tool — calendly.com/privacy
Legal Requirements
We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers
In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of that transaction. We will notify you of any such change.
Cookies
Our Site uses cookies to enhance your experience. We use the following types:
- Essential cookies: Required for the Site to function, including login sessions and shopping cart (set by WooCommerce)
- Preference cookies: Remember your settings and preferences
- Analytics cookies: Help us understand how visitors interact with our Site
You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.
Data Retention
- Account data: Retained for as long as your account is active or as needed to provide services
- Order and transaction records: Retained for a minimum of 5 years for tax and legal compliance
- Communication records: Retained for up to 2 years after your last interaction with us
Data Security
We implement appropriate technical and organizational measures to protect your information, including SSL/TLS encryption, secure payment processing through PCI-DSS compliant providers, and restricted access to personal data. However, no method of internet transmission is 100% secure.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data, subject to legal obligations
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Request your data in a structured, commonly used format
- Right to object: Object to processing of your personal data in certain circumstances
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at hello@coffeecup-digital.com. We will respond within 30 days.
Children’s Privacy
Our services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
International Data Transfers
CoffeeCup Digital is based in the Philippines. If you access our Site from outside the Philippines, your information may be transferred to and processed in a country with different data protection laws. By using our Site, you consent to such transfer.
Third-Party Links
Our Site may contain links to third-party websites. We have no control over those sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
CoffeeCup Digital
Email: hello@coffeecup-digital.com
Contact Form: coffeecup-digital.com/contact-us
Last Updated: May 3, 2026